About Us
At Winkido.com, we understand that parenting comes with both joy and challenges. Whether you're a first-time parent or adding to a growing family, finding the right products for your baby or child can be overwhelming. That’s why we’re here—Winkido is your trusted destination for thoughtfully selected items that make life easier, safer, and more enjoyable for both parents and kids.
Who We Are
We’re a team of parents and product experts dedicated to finding and offering the best products for babies and children. From everyday essentials to smart, innovative solutions, everything we offer is carefully chosen for quality, safety, and functionality—so you can shop with confidence.
Our Mission
We aim to make parenting more manageable and joyful by providing reliable, high-quality products that support your child’s growth and your family’s daily life. With Winkido, you’ll find items that are not only helpful but also designed to bring peace of mind.
What We Value
At Winkido, we value family, trust, and innovation. We’re committed to delivering products that support every stage of childhood while evolving with your family’s needs. Whether it’s play, learning, or care, we’re here to help you every step of the way.
Our Promise
We only offer carefully selected, child-safe products that meet the highest standards. Every item in our store is chosen to help children thrive while making life simpler for parents. Your satisfaction and your child’s well-being are at the heart of everything we do.
Get in Touch
Winkido.com
📧 Email: contact@winkido.com
Thank you for making Winkido part of your parenting journey. We’re here to grow with you—every step, every smile, every discovery.
Frequently Asked Questions
How can I cancel my order?
Send us an email to support with your order number and the reason for cancellation. You will then immediately receive a cancellation confirmation via email.
If your order is already on its way to you, cancellation is no longer possible.
Goods (partially) not received, what to do?
In most cases, the item is still on its way to your home. If this isn't the case, please contact our support team. You can find the contact details below under "Help and Support."
If I return an item, will I get my money back?
After we receive and inspect your product, you will receive a confirmation of receipt via email. This email will also inform you about the returned items and the amount we will credit you.
Please note that the refund may take a few working days.
How long can i make use of the right of return?
You have the right to return your order within 30 days of receiving it, without giving any reason.
Personalised items are excluded from the right of return!
Who covers the shipping costs in the event of a return?
You are responsible for the return costs yourself. You also have the option of choosing which parcel service provider to use and whether or not you want to insure the package.
How can I return my product?
Once you have informed us of the return, we will review your request.
We will then authorise the return and send you a personalised return form to the email address you provided.